Customer Service

When things do not work as expected and you need technical guidance related to our products, AEQ’s Customer service is available.

With almost 40 years of experience AEQ has a team of professionals in audio and communications, which are completely dedicated to providing the best support possible, working tirelessly to resolve your incidents. 

To report a technical incident contact our customer service via clicking here and registering on our new Customer Service website.

If you are already registered, log in and indicate the type of failure detected or any technical queries you wish to make. The AEQ Customer Service team will get in touch with you as soon as possible.

Thank you for trusting AEQ

To submit an RMA procedure, please complete the following document: